Ratings & Reviews

Overall Rating

4
(93 reviews)
87.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by HANNAH M. - |Recommended: YesGreat First Home — We love our apartment it’s quite spacious and the office staff has been great. There are minor things like not all of the driers dry your clothes in the first cycle but that happens. We absolutely love living here.
response from property -Hello Hannah, Thank you for taking the time to leave us a review. We appreciate the kind words! We take pride on providing our residents with comfortable, spacious apartments. If you have any further feedback, please contact us at brynnmarr[email protected]. Best, Brynn Marr Village Management Team
submitted by Hannah - |Recommended: YesAngie and Michelle in the office are amazing and have been so helpful. This is our first apartment experience and we couldn’t be happy. We have been here for 4 months now and it’s been great. Great neighborhood, neighbors and great staff. We love this place.
response from property -Hello Hannah, Thank you for taking the time to leave us a review. We appreciate your 5-star rating and kind words! Our staff members strive to provide top-notch customer service for both residents and prospects. If you have any further feedback, please contact us at brynnmarr[email protected]. Best, Brynn Marr Village Management Team
submitted by Spencer P. - |Recommended: YesA — a
response from property -Hello Spencer, Thank you for taking the time to leave us a review. We appreciate the 5-star rating! We value you, and would love to hear more about experience with us. Please feel free to reach out to us at [email protected] with feedback at any time. Best, Brynn Marr Village Management Team
submitted by John P. - |Recommended: Yes1 Month Living Here So Far — Gave us every detail we needed to know before getting a lease, maintenance is great and quick, i recommend this area to anyone looking for a apartment to stay in
response from property -John Paul, On behalf of our entire team, thank you. We're happy to hear that you are having a good experience with our staff. Here, at Brynn Marr Village, we pride ourselves on hiring professional and friendly employees. We would like to hear from you, please contact us at (910) 353-2024. Thank you again for taking the time to post your review! Warm Regards, The Brynn Marr Village Management Team
submitted by Emilee K. - |Recommended: NoWorst Apartment — This apartment is the worst apartment to live in. It was difficult to even make it a month in this apartment, and I will be moving out in a couple days. The construction company that renovated my apartment was awful, and Brynn Marr recognized that they were awful but still made me pay the repercussions for their choice of company. I have put in numerous maintenance requests that were made worse after maintenance staff came to fix them. Other requests were blatantly ignored and called cosmetic including mold and lack of regard for NC fire code. I would strongly recommend that you look elsewhere for a quality apartment. The price for this apartment is ridiculous compared to what you receive.
response from property -Emilee, Thank you for taking the time to post your review. We are so sorry to hear that you had a negative experience with our maintenance team not being able to handle your issues in a timely manner. Please contact us at (910) 353-2024 to continue this conversation. Best regards, Brynn Marr Village Management Team
submitted by Russell G. - |Recommended: YesReview — Review
response from property -Thank you for taking time to rate our community. We greatly appreciate your feedback, Russell. Warmest Regards, Brynn Marr Village
submitted by Isiah B. - |Recommended: NoEh — We’ll give it another year
response from property -Hello, Isiah Thank you for your review. We are happy to have you as a resident and would love to know if there is anything in the future we can help you with. Thank you for choosing to live with us. Warmest Regards, Brynn Marr Village Management Team
submitted by Alie R. - |Recommended: YesApartments — The apartments aren’t bad by any means. I have a couple minor issues but that comes with renting a place and now owning. There are cockroaches though which I think should be maintained more often than they are to prevent them from coming back into homes. Definitely enjoy the place though
response from property -Alie, Thank you for your review. We are so glad to hear that you have had only minor issues and that you definitely enjoy the place. We are always here for the residents and hope that you have a great day. Kind Regards, The Brynn Marr Village Management Team
submitted by Elsy B. - |Recommended: YesIs Okay — It is good
response from property -Thank you for your feedback, Elsy. Please let us know if we can improve your home in any way. The Brynn Marr Village Management Team
submitted by Shirley W. - |Recommended: YesNew Tenant — As a new tenant at Brynn marr everything is very close by. The community is friendly and peaceful.
response from property -Hello, Shirley Thank you for taking the time to leave a review. We do love our location and are happy to her you have enjoyed it too. We are happy to have you as part of our friendly neighborhood and hope you continue to feel welcome. Thanks again for your review. Warmest Regards, Brynn Marr Village Management Team
submitted by Shaker A. - |Recommended: YesNot Too Shabby — Pretty worth it and recommend but still some areas that need to improve on
response from property -Thank you for your feedback, Shaker. We are glad to hear you have had a great experience living at our community. Please let us know if there is anything we can do to improve your home. The Brynn Marr Village Management Team
submitted by Laura J. - |Recommended: NoThey Need To Do Better — Broken down golf cart in the yard for over a year, information about the property that is not appropriately passed to residents, broken equipment like AC units with not enough staff to fix things. No preventative maintenance done EVER. Apologies that are really empty excuses from staff because they have no real solutions to actually fix anything or make it better.
response from property -Thank you for reaching out Laura. We're sorry to hear about your concerns with the quality of your apartment's features and maintenance concerns. We're always looking for ways to handle all maintenance requests in a timely manner and improve our community as a whole. We would like to personally address your concerns with your AC and any other maintenance concerns that you have. Please contact us at brynnmarrvill[email protected]. Sincerely, Brynn Marr Village Management Team
submitted by Kimberly D. - |Recommended: YesVery Quiet And Amazing — the neighborhood is very quiet and relaxing. people mind there own business and dont bother you. People are also really nice here and very welcoming When we needed something fixed or any questions it got settled right away
response from property -Kimberly, Thank you for your review. We are so glad to hear that your neighborhood is quiet and relaxing. We are elated to hear that our staff has been prompt on all your questions and things that needed fixing. We are here for you! Kind Regards, The Brynn Marr Village Management Team
submitted by Michelle A. - |Recommended: YesBrynn Marr Village — Great place to live, a lot of police and ambulances noises, heard a police chase and ended up right outside my window, but everything is well
response from property -Thank you for reviewing and recommending our community, Michelle. We are so glad you are enjoying your home. Should any concerns or questions come to mind, please reach out to us at (910) 353-2024. Best, The Brynn Marr Village Management Team!
submitted by Declan S. - |Recommended: YesGood Place To Start With — It’s not a bad place to live for the price, but the very easy to hear neighbors
response from property -Hello Declan, We thank you for taking the time of expressing your concerns. Please reach out to us directly so we can discuss any other issues you may have. We are here for our residents. Have a great day! Your Brynn Marr Village Management Team.

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