Ratings & Reviews
|Recommended: YesRating — Very nice place to live.
response from property -Hello, Gage Thank you for your review. We are so happy to see you have rated us five stars. We work hard to make sure we are providing the best service possible and hope to meet the needs of all of our residents. Thanks again for your rating. Warmest Regards, Brynn Marr Village Management Team
|Recommended: YesFriendly Apartment Complex — Brynn Marr is one of the most affordable apartments in Jacksonville. Granted, these buildings seem to have been built in the late 70s but are slowly being updated as time goes on. Showers and building structures like floorboards need to be replaced, but other than that we have heavily enjoyed our stay. The apartment residents are friendly, the staff is friendly, and maintenance gets done very quickly and efficiently.
ANDREW, we appreciate your feedback. We are excited to hear that you are pleased with the staff here. Here, at Brynn Marr Village, we strive to employ a happy and helpful office staff. Please feel free to contact our Management Office at firstname.lastname@example.org regarding your review. Thank you! Best Regards, Brynn Marr Village Management Team
|Recommended: YesComfortable Here. — We just renewed our lease. The reason why we chose to renew our lease was because 1 staff here are friendly and do their very best to make sure your apartment is up to maintenance standards, and 2 compared to other rental prices and property locations, this was a better package.
Hi Samantha, Thank you for taking the time to rate us. As a company, we strive daily to earn star ratings such as this. Our staff loved reading your wonderful review. We're glad you love your home enough to want to stay. If you need anything, don't hesitate to reach out. Best Wishes, Brynn Marr Village Management Team
|Recommended: YesYour Review — We love living here ...
Hello Aaron, Thank you for taking the time to leave us a review. We appreciate the 5-star rating, and we're pleased to hear that you love living in our community! We value you, and would love to hear more about your experience. Please feel free to reach out to us at email@example.com with any feedback. Best, Brynn Marr Village Management Team
|Recommended: YesNa — Na
Dear TIA RUFFIN, We appreciate that you took the time to post this review. It is our goal to provide our residents with a quality living experience. If you would like to leave more feedback, we would be delighted to hear from you. Email us at firstname.lastname@example.org. Sincerely, The Management Team at Brynn Marr Village
|Recommended: YesReview - Sep 12 — Upon arrival at Brynn Marr, I was quickly assisted with finding a unit urgently. Following my move-in, there have not been any issues discrepancies with any services I have received.
Thank you for your feedback. We're happy to hear that you enjoy being apart of our community. It is our goal to provide our residents with beautiful homes in a great location. Please let us know how we can continuously improve by contacting us at email@example.com. Thanks again, Brynn Marr Village Management Team.
|Recommended: YesPest — The amount of pest that are constantly going through my kitchen, makes want nothing even use it.
Hello, Thank you for this review. We are sorry about the concerns you have mentioned. please reach out to our office staff at firstname.lastname@example.org to discuss your review in further detail. Sincerely, Brynn Marr Village Management Team
|Recommended: YesBmv — I feel like I’ve been treated well here
Hello Lynn, Thank you for your feedback. We're proud to hear that our on site team has treated you well. We will strive to continue to diligently care for all your housing as a resident for years to come! If you would like to leave more feedback, we would be delighted to hear from you. Please feel free to email us at email@example.com. Again, thank you. Brynn Marr Village Management Team
|Recommended: YesWe have lived here for a while now and experienced what it's like living under different managers and management companies. We have seen our fair share of hot summers, cold winters and also made it through two major hurricanes. Our apartment building has been through it all, and with the assistance of great staff and a maintenance crew who do their best at solving and fixing apartment issues, it has made our experience living here a comfortable one. Our new manager is friendly, approachable and great to talk to too. She goes out of her way to say hello when she's not caught up to acknowledge you, make you feel welcome and ensures that whatever problem we have with the apartment, they will be on it along with the Maintenace crew to get it fixed. The staff are great too. Have no problems talking to them. They are friendly and will let me know when they are caught up and cannot get on it straight away. I like the communication. Overall, great. Thanks
Samantha, thank you for your kind words. We are happy that our maintenance team and management team are always there to assist. We strive to give all prospective and current residents a 5-star experience. We take pride in employing our wonderful team. Best Wishes The Brynn Marr Village Management Team
|Recommended: YesGreat First Home — We love our apartment it’s quite spacious and the office staff has been great. There are minor things like not all of the driers dry your clothes in the first cycle but that happens. We absolutely love living here.
Hello Hannah, Thank you for taking the time to leave us a review. We appreciate the kind words! We take pride on providing our residents with comfortable, spacious apartments. If you have any further feedback, please contact us at firstname.lastname@example.org. Best, Brynn Marr Village Management Team
|Recommended: YesAngie and Michelle in the office are amazing and have been so helpful. This is our first apartment experience and we couldn’t be happy. We have been here for 4 months now and it’s been great. Great neighborhood, neighbors and great staff. We love this place.
Hello Hannah, Thank you for taking the time to leave us a review. We appreciate your 5-star rating and kind words! Our staff members strive to provide top-notch customer service for both residents and prospects. If you have any further feedback, please contact us at email@example.com. Best, Brynn Marr Village Management Team
|Recommended: YesA — a
Hello Spencer, Thank you for taking the time to leave us a review. We appreciate the 5-star rating! We value you, and would love to hear more about experience with us. Please feel free to reach out to us at firstname.lastname@example.org with feedback at any time. Best, Brynn Marr Village Management Team
|Recommended: Yes1 Month Living Here So Far — Gave us every detail we needed to know before getting a lease, maintenance is great and quick, i recommend this area to anyone looking for a apartment to stay in
John Paul, On behalf of our entire team, thank you. We're happy to hear that you are having a good experience with our staff. Here, at Brynn Marr Village, we pride ourselves on hiring professional and friendly employees. We would like to hear from you, please contact us at (910) 353-2024. Thank you again for taking the time to post your review! Warm Regards, The Brynn Marr Village Management Team
|Recommended: NoWorst Apartment — This apartment is the worst apartment to live in. It was difficult to even make it a month in this apartment, and I will be moving out in a couple days. The construction company that renovated my apartment was awful, and Brynn Marr recognized that they were awful but still made me pay the repercussions for their choice of company. I have put in numerous maintenance requests that were made worse after maintenance staff came to fix them. Other requests were blatantly ignored and called cosmetic including mold and lack of regard for NC fire code. I would strongly recommend that you look elsewhere for a quality apartment. The price for this apartment is ridiculous compared to what you receive.
Emilee, Thank you for taking the time to post your review. We are so sorry to hear that you had a negative experience with our maintenance team not being able to handle your issues in a timely manner. Please contact us at (910) 353-2024 to continue this conversation. Best regards, Brynn Marr Village Management Team
|Recommended: YesReview — Review
Thank you for taking time to rate our community. We greatly appreciate your feedback, Russell. Warmest Regards, Brynn Marr Village